

The issue manifests itself in a few different ways, but the common element is that when you go to log into your web-based control panel for your Plex server either you can’t access the control panel at all, and get an error like “You do not have permission to access this server.” Or, if you’ve ever dabbled with multiple servers or have removed and installed your Plex server on the same machine with a different account, you’ll be unable to log in with the account you wish to use. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

But sometimes, you’ll go to log into your server only to be mysteriously shut out. Let’s dig into some arcane settings and get you back to media nirvana. You install the server software, you point your Plex clients at it, and start watching your movies. If all else fails, switch to DHCP to have the router assign the NAS an IP.For the most part, the Plex Media Server experience is pretty flawless. Double check manual IP assignment to ensure all numbers match (and the IP address you reserved for the NAS is actually available and offered by the router).

Should you be unable to access the Plex server on the network as well as outside the home or office, you may have a misconfiguration of your NAS, which may include discrepancies between the router or access point and the unit. How to enable remote access in Plex (opens in new tab) Cannot access server on LAN This is the required port you need to have open but others can be added (opens in new tab) for additional Plex services like DLNA. How to forward ports on a router differs between manufacturers but the details you need to know are as follows: Or you can go down the manual route by opening up a port yourself. Universal Plug and Play (uPnP) can be enabled to allow Plex to "talk" with the router and have ports and routes opened up for access from the outside world. If you're able to access the Plex server using a client on the same network but are unable to connect outside, the most likely cause of the problem is the router.
